Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Pryvelqon Ltd ("Pryvelqon", "we", "us", "our") collects, uses, stores and protects personal data when you use the Pryvelqon platform or contact our support team.

1. Who We Are

Pryvelqon Ltd is a company registered in England and Wales. Our registered office is at 12 Finsbury Square, London, EC2A 1AB, United Kingdom. You can contact us at [email protected] or by phone at +44 20 7946 0312.

2. Data We Collect

We may collect the following categories of personal data:

  • Name and email address, when you submit an access request or contact form.
  • Phone number, if you provide it when contacting support.
  • Usage data, including pages visited and interactions with the platform interface.
  • Any information you voluntarily provide in messages or support requests.

3. How We Use Your Data

We use personal data for the following purposes:

  • To process and respond to access requests and support enquiries.
  • To operate, maintain and improve the Pryvelqon platform.
  • To comply with applicable legal obligations.
  • To communicate with you about your account or access status.

4. Legal Basis for Processing

We process personal data on the following legal bases under UK GDPR:

  • Performance of a contract or steps taken at your request prior to entering into a contract.
  • Our legitimate interests in operating and improving the platform.
  • Compliance with a legal obligation.
  • Your consent, where explicitly obtained.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Access request data is retained for a minimum of 12 months. You may request deletion of your data by contacting [email protected].

6. Your Rights

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data. You also have the right to data portability and the right to object to processing based on legitimate interests. To exercise any of these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Third Parties

We do not sell your personal data to third parties. We may share data with service providers who assist us in operating the platform, subject to appropriate data processing agreements.

9. Cookies

The Pryvelqon platform may use session cookies necessary for the operation of the service. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, please contact Pryvelqon Ltd at [email protected], by phone at +44 20 7946 0312, or by post at 12 Finsbury Square, London, EC2A 1AB, United Kingdom.